Terms of Service

Last updated: November 7, 2026

Summary: By using Autotabit, you agree to these terms. Autotabit is a web application that helps you track eBay profits, inventory, and business metrics. New subscribers get a 7-day free trial on any paid plan; cancel during the trial and you are never charged. Your data is stored securely, you can export or delete it at any time, and our Privacy Policy explains how we handle it.

1. Agreement to Terms

By accessing or using Autotabit ("Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.

Autotabit is operated by Autotabit ("we," "us," or "our"). The Service is a web application that integrates with eBay's API to help resellers track profits, inventory, and business metrics.

2. Description of Service

Autotabit provides:

  • A web application accessible at app.autotabit.com
  • Integration with eBay's API to sync your order and inventory data
  • Tools to calculate profits, track COGS, log sourcing trips, and manage expenses
  • Dashboard, reports, and a Tax Center with estimates you can export
  • Listing tools, such as End & Relist, Sell Similar, and Promote Listings
  • AI-powered features, such as the support chat, listing optimization, and expense category suggestions
  • Multi-platform sales tracking for non-eBay sales

2.1 How It Works

When you use Autotabit, you create an account and authorize a connection to your eBay account using eBay's official OAuth authentication. Your eBay data is synced to your Autotabit account and stored securely in our database.

2.2 Actions on Your eBay Account

Autotabit only changes your eBay listings when you start an action, such as ending, relisting, revising, promoting, or creating a listing through Sell Similar. You are responsible for your listings, prices, and promoted listing ad rates, and for following eBay's policies. Fees that eBay charges, including promoted listing ad fees, are between you and eBay. We are not responsible for eBay's decisions, such as removing a listing, or for changes eBay makes to its API that affect the Service.

3. Account and Eligibility

To use Autotabit, you must:

  • Be at least 18 years old
  • Provide a valid email address
  • Have an eBay seller account on eBay's US, UK, Australian or German site (ebay.com, ebay.co.uk, ebay.com.au or ebay.de) (for eBay integration features)
  • Provide accurate information when creating your account

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Subscription and Payment

4.1 Free Tier

Autotabit offers a free tier with full access to all features for stores with up to 30 active listings. No credit card is required for the free tier. AI features have monthly usage limits (see Section 6).

4.2 Paid Subscriptions

For stores with more than 30 active listings, paid subscriptions are available based on your store size:

  • Starter (up to 200 listings): $9.95/month
  • Growth (up to 600 listings): $19.95/month
  • Pro (up to 1,000 listings): $29.95/month
  • Enterprise (up to 2,000 listings included): $39.95/month, plus $10/month for each additional 1,000 active listings, billed automatically based on your listing count

Payments are processed securely through Stripe. Subscriptions renew automatically each month unless canceled. If we change our prices, we will notify you before the change applies to your subscription.

4.3 Free Trial

Your first paid subscription starts with a 7-day free trial. If you subscribe again later, you get the trial again only if your previous subscription ended at least 90 days earlier; otherwise billing starts the day you subscribe, and the app shows this before you confirm. A payment card is required to start the trial, but it is not charged until day 8. If you cancel in the app during the trial, your subscription is canceled immediately and you are not charged.

4.4 Refunds

If your eBay account is on eBay US, payments are non-refundable. New subscribers can try any paid plan free for 7 days first (see Section 4.3); to avoid being charged, cancel before your trial ends. Canceling stops all future charges.

If your eBay account is on eBay UK, eBay Australia or eBay Germany, your subscription is sold through Stripe's Managed Payments service, with Link (by Stripe) as the merchant of record. Refund requests for those payments are handled by Link under its own policy and applicable consumer law.

4.5 Changing Plans

Upgrades take effect right away, and the prorated difference for the rest of your billing period is charged immediately; the app shows you the amount before you confirm. If that payment fails, your plan does not change. Downgrades take effect at your next billing date. You cannot downgrade to a plan whose listing limit is below your current number of active listings.

4.6 Listing Limits

If your active listings go over your plan's limit, your data is never deleted, but new listings stop syncing until you upgrade or reduce your active listings.

4.7 Failed Payments

If a payment fails, the app will show a notice asking you to update your payment method. If payment is not received, your account may revert to the free tier.

4.8 Cancellation

You may cancel your subscription at any time from your Settings page. Outside the free trial, you will keep access until the end of your current billing period. After that, your account reverts to the free tier, with features available based on your listing count.

5. Referral Program

We don't currently offer a referral program. If we offer one in the future, its terms will be posted here.

6. AI Features

Some features use Claude, an AI model provided by Anthropic. By using these features, you understand that:

  • AI can make mistakes. Review AI suggestions before you use them or push them to eBay. You are responsible for the content of your listings.
  • Chat answers are not professional advice. Answers about your own numbers are calculated from your Autotabit data; check important figures against your Dashboard and reports. The support chat does not give tax, legal, or financial advice.
  • Usage limits apply. Free plan: 100 AI optimizations and 200 support chat messages per month (including 25 questions about your own numbers). Paid plans: 500 AI optimizations and 500 support chat messages per month. We may adjust these limits.
  • You can turn AI off. Use the "Use AI Features" switch in Settings. While it is off, no data is sent to Anthropic.

What each AI feature sends, and how Anthropic handles it, is described in Section 5 of our Privacy Policy.

7. Your Data

7.1 Data Ownership

You own all data you enter into Autotabit. You can export your data at any time with "Export All Data" in Settings, and you can delete your account and all associated data.

7.2 Data Storage

Your data is stored securely in our database hosted on Supabase's infrastructure. We implement industry-standard security measures to protect your data.

7.3 What We Store

We store:

  • Your account information (email, hashed password)
  • eBay order and inventory data you sync
  • Data you manually enter (COGS, expenses, sourcing trips, mileage, storage locations, manual sales)
  • Support chat conversations and AI feature usage counts
  • Subscription, payment status, and referral history (card and bank details are stored by Stripe, not us)

See our Privacy Policy for full details.

7.4 Share Cards

Share cards are public: anyone with a share link can view it. You choose what each card shows and are responsible for where you post it. Card numbers come from your Autotabit data and can't be edited. You can remove a share link at any time; we can't remove copies that others have saved or reposted. We may remove a share card that breaks these terms.

7.5 Anonymized Statistics

You own your data, and you allow us to use it in anonymized, combined statistics that can't identify you or your buyers, as described in our Privacy Policy. We may publish these statistics. This does not let us publish your individual data.

8. Acceptable Use

You agree not to:

  • Share your account credentials with others
  • Create multiple accounts to circumvent subscription limits, AI usage limits, or referral rules
  • Use the Service for any illegal purpose or in violation of eBay's terms of service
  • Attempt to access other users' data or compromise our systems
  • Use automated systems to abuse the Service or exceed reasonable usage limits
  • Misuse the AI features, such as trying to bypass their limits or rules
  • Reverse engineer or attempt to extract the source code of our application

9. Third-Party Services

Autotabit integrates with third-party services including:

  • eBay API: Governed by eBay's Developer Program Agreement and API License Agreement
  • Stripe: Subscription payments and referral payouts, governed by Stripe's Services Agreement
  • Supabase: Database hosting governed by Supabase's Terms of Service
  • Anthropic: AI processing for the features in Section 6, and AI tools we use to build and support the Service
  • Cloudflare: Hosting, security, and backup storage

We are not responsible for the availability, accuracy, or reliability of these third-party services.

10. Intellectual Property

The Autotabit software, including the application code, design, branding, and documentation, is owned by Autotabit and protected by copyright and intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your personal or business use.

11. Disclaimers

11.1 No Warranty

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Financial Calculations and Tax Estimates

Autotabit provides tools to help you calculate profits and fees, and the Tax Center shows estimates you can share with your tax preparer. These are for reference only and are not tax, accounting, or financial advice. Autotabit does not tell you what you owe, what to pay, or what you can deduct. We are not accountants, tax advisors, or financial professionals. You are solely responsible for verifying all calculations and consulting qualified professionals.

Figures depend on the data eBay provides. eBay can take 24-48 hours to finalize fees on new orders, and fees can change later because of refunds or adjustments.

11.3 eBay Affiliation

Autotabit is not affiliated with, endorsed by, or sponsored by eBay, Inc. eBay is a registered trademark of eBay, Inc. We use the eBay API under eBay's developer program but are an independent third-party application.

12. Limitation of Liability

To the maximum extent permitted by law, Autotabit and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Autotabit and its affiliates from any claims, damages, or expenses (including attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15. Termination

We may suspend or terminate your access to the Service if you violate these Terms. You may also delete your account at any time from your Settings page (cancel any subscription first). Upon account deletion, your data will be permanently removed within 30 days, and copies in our backups are purged within 90 days.

16. Governing Law

These Terms are governed by the laws of the State of Ohio, United States. Any disputes shall be resolved in the courts located in Ohio.

17. General

  • Entire agreement: These Terms and our Privacy Policy are the whole agreement between you and Autotabit about the Service.
  • Severability: If any part of these Terms is found unenforceable, the rest stays in effect.
  • No waiver: If we don't enforce part of these Terms right away, we can still enforce it later.
  • Assignment: You may not transfer your account or these Terms to someone else. We may transfer them as part of a sale, merger, or transfer of the business.
  • Electronic communications: You agree to receive notices from us by email or in the Service, and that these count as written notice.

18. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@autotabit.com